TransPennine Express to Scotland ….
The TransPennine Express (TPE) trains from Manchester Airport to Glasgow and Edinburgh provide a great service. Friendly crews, great class 185 3-coach 100mph diesel trains and brilliant scenery over Shap, then Beattock to Scotland.
However, travelling at weekends is not for the faint-hearted!
I’ve used this service a few times during the week and at weekends. During the week it’s excellent. At weekends it is what the Department for Transport (DfT) term “crowded”, that’s what any reasonable person would call “swamped”.
This weekend, an ordinary, non-holiday, no special event weekend, my wife and I travelled out on Friday afternoon, returning on Sunday afternoon. Travelling out on the 1316 from Manchester Piccadilly it was very busy in particular from Oxford Road, but nobody got left behind and there was very little standing north of Carlisle on our 3-coach, 181 seater train (this includes the tip up seats).
Coming back on the 1309 from Edinburgh was quite different! We left Edinburgh very full indeed, stopping a few minutes later at Haymarket. We were in Haymarket 4 minutes whilst people attempted to board. Whilst we were there the train manager announced that for those who wanted a seat or just more space the next train was in 3 hours’ time and was usually less busy. We left about 10 people on the platform who decided to change their plans. Once we’d departed the train manager apologised for the cramped conditions, suggesting that those who were finding these trying and who had flexible tickets could get off in Carlisle 1 hour and 20 minutes later, there being a following Virgin train only 20 minutes after us from Glasgow which would get them to Manchester with a change at Preston only ½ an hour later. I decided to count the passengers and managed it, though it took some time! 278 all together on a train with 181 seats.
Things thinned out a bit at the Lockerbie stop 1 hour later, and then at Carlisle, but started getting worse again from Penrith. About 40 tried to get on there, many with rucksacks having been walking / hiking in the Lake District with around 10 deciding to wait for a later train. The train manager rescued a blind person from the platform finding him a tip up seat which someone kindly gave up. Oxenholme, the Lake District came next. Here around 5 got off and around 50 attempted to board. This took some time with about 10 including 2 ladies with prams deciding not to bother, with all this loading time causing us to leave 8 minutes late.
Lancaster was worse. Around 70 attempted to board and we became swamped. We left around 20 on the platform, leaving 10 minutes late. The train manager did his best to soothe people over the PA with announcements about alternative trains from Preston. Here the traincrew including the trolley steward left, being replaced with a new traincrew and trolley steward. We left 7 minutes late in a similarly “wedged” state, appearing to have left quite a few on the platform. At Chorley there were 20 on the platform, and around half decided not to bother. 30 attempted to board at Bolton, with around 10 left behind and we left 8 minutes late. Then followed Manchester Oxford Road, then Piccadilly where we detrained only 8 minutes late leaving quite an empty train to continue to the Airport.
I appreciate TPE are doing their best with trains that were designed for the trans-pennine routes with an average travel trip of around 1 hour, not the 3½ hours to/from Scotland. I know they haven’t any extra trains, and indeed a decision was recently taken by Government not to proceed with the order for extra coaches for their trains due to the announcement of the Liverpool-Manchester electrification due in 2013.
The “history bit”. This route from Manchester to Edinburgh and Glasgow used to be part of the Cross Country franchise operated by Virgin using 4 and 5-coach Voyager trains. When the Cross Country franchise was relet, the DfT wanted to use these Voyager trains to cover London to North Wales services. They “prevailed upon” TPE to add this service to their TPE franchise, 3-coach class 185 units to be used, these having been switched off the Manchester-Hull route, being replaced on that with 2-coach class 170 units, all but one being transferred from South West Trains. Thus the very crowded at weekends 4 and 5-coach trains were replaced by 3-coach trains.
You can see the result. And this wasn’t even a weekend with a special event on. (I’ve actually been on worse in the northbound direction). We hear we’re being encouraged to travel by train by the Government. On this route, I’ve seen no evidence of this encouragement.
As I said at the beginning, it’s a great route and a great train service from some very helpful traincrew. But using it at weekends is not for the faint-hearted. At least make sure you reserve a seat if there’s one available.
7 comments
Category:
December 1st, 2009 at 1:47 pm
I agree wholeheartedly with your observations; my limited experiences on the TransPennine train to Glasgow was the same, a very crowded 3-coach Class 185 compared to a comfortable journey on a Virgin Voyager some 12-months earlier.
December 1st, 2009 at 3:10 pm
Would it not be better to travel to Crewe and travel on a Pendolino from there to Scotland? For those living adjacent to the Mid Cheshire line it would mean a drive to a station on the Manchester – Crewe line (unless the Middlewich line comes back into passenger use!) but it might be a more pleasant travelling experience overall.
The government seems to be following a ‘do as we say, not as we do’ policy regarding ‘green’ travel. If it was serious about good public transport, we’d see more cash diverted to rail and strengthened trains on vastly overcrowded routes like this TPE one.
December 2nd, 2009 at 1:06 pm
Thanks for your report, it does not make great reading. Apologies for the “crowding”.
New timetable on its way soon. This may provide some additional capacity, but it will continue to be tight.
December 10th, 2009 at 11:01 pm
FTPE are introducing (from 16th Dec) extra services to Scotland, with two additional on Monday to Fridays, one additional on Sundays, by moving maintenance of units from Fridays to Sundays. Hopefully electrification gets done sooner, rather than later, so electric trains will run the route, cascading some diesel trains down, which hopefully, one day, the Mid-Cheshire may be able to benefit from!
January 4th, 2010 at 2:06 pm
I used the service again yesterday, Sunday 3 January, from Penrith to Manchester and was delighted when a 6-car class 185 came into the platform. Everyone got on AND got seats!
I hear from the traincrew that many of the weekend services have been strengthened from the new timetable last December to 6 coaches from 3 due to the serious overcrowding. Well done TPE!
February 25th, 2010 at 9:58 am
The Transpennine Service was awful on 19th and 21st February. Double booking on the way down, so very overcrowded and not able to get a seat. On the way back the coaches were mislabelled on the outside, so apparently no coach C – utter chaos again.
The staff did their best.
Isn’t it time that drinking on trains was stopped? People were already drunk and disruptive at 2 pm on the Friday and the same on the way back and continued to drink throughout the journey.
August 9th, 2010 at 12:46 pm
On 8th Aug 2010 nothing much seems to have changed from my experience yesterday. If we cannot have more capacity, then TP should not be selling more tickets than can be safely accommodated on each train. At present there seems to be no control of total ticket sales for a service. This leads to congestion that is so bad that it becomes a safety issue. If there were an incident needing rapid evacuation, it could not be achieved. The problem is made worse due to inadequate luggage storage capacity.
So if TP won’t get their act together, what is the rail regulator doing about it? Does he know about the issue? If not, why not?