Comments on: Northwich trials earlier opening hours …. http://www.mcrua.org.uk/chairmansblog/2010/05/29/northwich-trials-earlier-opening-hours/ Giving MCRUA members and the public a voice on the Mid Cheshire Railway Lines. Thu, 09 Feb 2012 20:50:21 +0100 hourly 1 http://wordpress.org/?v=3.0.1 By: Old Codger http://www.mcrua.org.uk/chairmansblog/2010/05/29/northwich-trials-earlier-opening-hours/comment-page-1/#comment-465 Old Codger Sat, 29 May 2010 12:57:24 +0000 http://www.mcrua.org.uk/chairmansblog/?p=1442#comment-465 At the recent adopters' conference in Crewe, the point was made that people travelling early in the morning pay premium fares and are often frequent users, but get an inferior service when it comes to finding out what has happened to their train. Customer Relations are the best people to ask, but they don't open until 0800. Having station staff on duty early is obviously a step in the right direction. At the recent adopters’ conference in Crewe, the point was made that people travelling early in the morning pay premium fares and are often frequent users, but get an inferior service when it comes to finding out what has happened to their train.

Customer Relations are the best people to ask, but they don’t open until 0800.

Having station staff on duty early is obviously a step in the right direction.

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