Proposed Hartford & Winsford poorer service ….

Posted on March 19th, 2011, by The Chairman

London Midland, the train operating company for the Crewe – Liverpool stopping services is proposing to significantly reduce ticket office opening hours at Hartford by around a quarter, and at Winsford by around two-thirds.

We think this is quite the wrong thing to do at this time when usage is growing; indeed in comparison Northern has been increasing ticket office opening hours on the Mid Cheshire line.

This is London Midland’s proposal.

The formal route for objections is to Passenger Focus – click here to see MCRUA’s formal objection.

Users affected and who also object to the proposal are encouraged to also write to Passenger Focus. The address is on our letter.

Coincidentally, we wonder if one of the reasons for lower usage after the morning peak is the virtual impossibility of finding a parking spot at both stations after about 0700, something we are looking to discuss with London Midland to see how this can be improved.

Please leave a comment

  1. Jen Says:

    It looks like the government wants to close Hale and Northwich ticket offices. They are in a list of 675 ‘category E’ ticket offices which the government wants to close and replace with ticket vending machines. Adlington (Cheshire), Alderley Edge, Sandbach and Holmes Chapel are also listed. Although, Hartford and Winsford are safe even if they get shorter staffing hours.

    The full list is here: Merseyside seems to be the worse affected area in the country.

  2. Andrew Macfarlane Says:


    Sir Roy McNulty has made that recommendation in his independent report. It is now up to the Government as to which of his recommendations they take forward.

  3. Jen Says:

    A question has been asked in parliament asking which ticket offices operators have applied to reduce the hours of and Hartford and Winsford are on London Midland’s list as you’d expect. However, one of 6 stations on Northern’s list is Northwich (which they have only just increased) with Wilmslow being another of the 6.

    Here’s a link to the question and response:

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